Short Answer
Your health insurance company is legally obligated to find a pediatrician for your child if you can prove multiple rejections in your area.
You must document your attempts to contact clinics to trigger the "Terminservice" mediation that forces a registration.
What Most Expats Don't Realize
You called three doctors, heard "we are full," and assumed you just had to wait or pay for private care. You didn't know that the state provides a mandatory placement service, so you spent months without a local doctor. You lost €250 on private consultations and dozens of hours in transit because you didn't realize a list of five rejections was enough to force your insurance to act.
What To Do
- Call 116 117 and ask for the "Terminservicestelle" to find a local pediatrician.
- Print a list of every clinic that rejected you, including the date and the name of the person you spoke with.
- "Meine Krankenkasse soll mir einen Kinderarzt vermitteln." (My insurance should find a pediatrician for me.) — Tell this to your insurance provider if you cannot find a doctor yourself.
The Truth
Receptionists are trained to protect their doctors from overcapacity by saying "no." You must use the legal weight of the 116 117 service to break through the administrative wall.